Job Opportunities

Volunteer Recruitment Team Leader

Location:             Negotiable within CASSCA Offices in West Sussex
Travel will be necessary within West Sussex

Hours:                   28 per week

Salary:                  circa £20,000 – £21,500 FTE (£15,135 – £16,270 actual)

Contract type:   Permanent

Central and South Sussex Citizens Advice is looking for a confident and flexible individual to coordinate and implement a recruitment plan attracting new volunteers and take a lead on planning and organising recruitment campaigns.  This is a central and key role responsible for providing continued support to the volunteer community through recruitment, development and retention to develop and maintain the high standard of the advice service.


  • 23 days’ annual holiday (+ bank holidays) (pro-rata)
  • Company Sick Pay
  • Company pension scheme
  • Employee Assistance Programme
  • Flexible employer sensitive to the needs of today’s workforce
  • Commitment to continued professional development
  • Working for a locally focused charity dedicated to assisting and empowering the community, and helping influence changes to government policy

The Role

  • To plan, recruit, and select appropriate candidates abiding by equality and diversity legislation and Citizens Advice recruitment policies
  • To support the established volunteer training programme by liaising over new starters, agreeing training plans and by delivering regular induction courses
  • Provide guidance and support for new volunteers until they are settled into their advice centre

The Candidate

  • Recent experience of supervising and providing support & guidance to volunteers
  • Experience of all aspects of volunteer recruitment and selection
  • Proactive approach with a ‘can do’ attitude
  • A car user is required as some CASSCA locations are difficult by public transport

Citizens Advice experience is not a requirement for this post although an understanding of the service is desirable.

Closing date:      Friday 31st March 2017

Interviews:         Monday 10th April 2017

Application Pack:

Volunteer Recruitment Team Leader JD

Volunteer Recruitment Team Leader PS

Application Form

Covering Letter

Equal Opportunities – Monitoring Form

Guidance for Applicants

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