Job Opportunities

Trainee Housing / Debt Caseworker

Location:             Negotiable base – Citizens Advice Horsham / Crawley / Worthing
(Will require travel within West Sussex)

Hours:                   24 per week

Salary:                  £18,000 FTE (£11,675 actual)

Contract Type:  12 Months Fixed Term

Central and South Sussex Citizens Advice are ideally looking for an experienced Adviser/Assessor to develop the skills and knowledge to be an effective and competent Caseworker, to ensure effective and accurate delivery of housing and money advice for clients.


  • 23 days annual holiday + bank holidays (pro-rata for part time hours)
  • Company Sick Pay
  • Company pension scheme
  • Flexible employer sensitive to the needs of today’s workforce
  • Commitment to continued professional development
  • Working for a locally focused charity dedicated to assisting and empowering the community, and helping influence changes to government policy

The Candidate

  • Recent and ongoing experience of advice work
  • Demonstrable desire for development within an advice service
  • Ability to analyse and interpret complex information
  • Flexible approach and ‘can do ‘ attitude
  • Excellent Communication skills
  • Flexibility to travel to other locations within West Sussex

Citizens Advice experience is not a requirement for this post although an understanding of the service and relevant advice experience is desirable.

Closing date:      1:00 PM – Monday 25th June 2018

Interviews:         w/c 2nd July 2018

Application Pack: 

Trainee Caseworker JD May 2018

Trainee Caseworker PS May 2018

Application Form

Candidate Privacy Notice

Covering Letter

Equal Opportunities – Monitoring Form

Guidance for Applicants


Chair of Trustees (Voluntary Trustee) – Vacancy

Many people’s lives are overshadowed by problems such as debt, housing, employment worries and family difficulties. Our services make a real difference. Central and South Sussex Citizens Advice is looking to appoint a new Chair of Trustees to help lead our Board to shape the organisation for the future.

The Charity

Central and South Sussex Citizens Advice (CASSCA) is a registered charity and part of the national Citizens Advice Network. We operate with the twin aims of the Citizens Advice service; providing advice people need for the problems they face and working to improve the policies and practices that affect people’s lives.  The service we provide is free, independent, confidential and impartial advice to everyone on their rights and responsibilities.  We value diversity, promote equality and challenge discrimination.

CASSCA delivers a range of advice services, funded by local and national contracts.  It works in partnership with a range of stakeholders (including the local authority, Macmillan, Shelter and various Housing Associations)

To fill this high profile role you will have Board level leadership experience in a voluntary sector, public sector or business environment. You will also possess sound financial skills, a passion for improving services to the public and a genuine commitment to engaging and representing all sections of the community.

We are always keen to hear from potential Trustees – if you do not wish to apply for the Chair but may be interested in a more general role on our Board, please do contact us to discuss.

Citizens Advice experience is not a requirement for this post although an understanding of the service is desirable.

To apply please send a CV and covering letter, describing what you would bring to the role and addressing the personal skills and qualities from the below role profiles.  

Applications should be emailed to:

Closing date: Tuesday 31st July 2018

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